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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brenda Palmer

Brenda Palmer

October 10, 2024

5  out of  5
rating by Brenda Palmer
"Excellent Service & friendly staff!! I can always count on any of them if I have a question and they will be totally honest. Claims are handled quickly and satisfactorily. Great group of people!!!"
We responded:
"Thank you, Brenda, for taking the time and leaving us such a kind review. Serving our wonderful customers, such as yourself, is a privilege for us. Please don’t hesitate reaching out if we can ever be of assistance. "
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Susan Needham

September 8, 2024

5  out of  5
rating by Susan Needham
"Everyone at Jason Palmer State Farm is so very nice and helpful. If we have a question and they don't know the answer, they find out and it doesn't take them long to do it. They keep us updated on our coverage and recommend anything we need to update or change. It's like having family looking out for your best interests."
We responded:
"Susan, thank you for taking the time to leave us a 5-Star Review and say such kind things. We love our customers and pride ourselves in providing the best customer service that we can. "
Profile photo of Kimberle Floyd

Kimberle Floyd

August 14, 2024

5  out of  5
rating by Kimberle Floyd
"Anytime something happens with our home, cars or boat we can call Jason and if he tells you he will take care of it, it will be done ! He gives us the best advise on what best fits our family’s changing needs ! Highly recommend using this agent for all your insurance needs !!!!!"
We responded:
"Kimberle, thank you for the great review and kind words. We truly love taking care of our customers. Please don't ever hesitate if we can ever be of service."
Profile photo of Luke Bouchillon

Luke Bouchillon

August 14, 2024

5  out of  5
rating by Luke Bouchillon
"Always knowledgeable…..always kind!!! So glad J Palmer State Farm has my insurance business!"
We responded:
"Thank you, Luke! We strive to make your experience with us the best it can be. Your input is appreciated!"
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Alex McWhorter

July 16, 2024

5  out of  5
rating by Alex McWhorter
"Always available and ready to offer excellent customer service!"
We responded:
"Thank you, Alex, for taking the time and leaving us a great review. We are so appreciative of you for allowing us to serve as your insurance agency."
Profile photo of Janice Williams

Janice Williams

June 28, 2024

5  out of  5
rating by Janice Williams
"Absolutely everyone in this office is informed, friendly and ready to answer our questions. Jason Palmer is one of the most knowledgeable and helpful agent ever!!! Highly recommend them!!!"
We responded:
"Janice, thank you for taking time to leave us such a great review. We pride ourselves on serving the needs of our customers and we are honored to serve as your insurance agency."
Profile photo of Debra Stuart

Debra Stuart

June 25, 2024

5  out of  5
rating by Debra Stuart
"You have been a great service to me and my family"
We responded:
"Thank you, Debra! We strive to provide the best service for our customers. Please don’t hesitate reaching out, if we can ever be of service. "
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Pat Hyatt

June 17, 2024

5  out of  5
rating by Pat Hyatt
"A great deal of my adult life of 75 years, I have had State Farm Insurance. I've never been disappointed with any aspect of their service and will always be a true State Farm customer. Car or renters or home, always satisfied. I'm fortunate not to have a claim of any kind for many years, however in regard to my current agent Jason and his representative Jennifer I am sure that if the need arises they will be attentive and efficient in their response. After all, they are State Farm and my trusted insurer for auto and home. Thank you guys for worry free times. Pat Hyatt"
We responded:
"Thank you, Pat, for your kind review. We truly enjoy serving our customer's needs. Please don't hesitate reaching out if we can ever be of service."
Profile photo of Angel Chewning

Angel Chewning

June 14, 2024

5  out of  5
rating by Angel Chewning
"The employees that work with Jason palmers office are extremely friendly and very helpful , knowledgeable, and just all around down to eàrth amazing people. And I recommend them to anyone looking for insurance"
We responded:
"Thank you, Angel, for the kind Review. I agree, I work with amazing people, and as a bonus, they are exceptional workers!"
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Lisa Hutto

May 16, 2024

5  out of  5
rating by Lisa Hutto
"State farm has always took care of us. A great insurance company."
We responded:
"Thank you, Lisa, for the kind Review. We are honored for the opportunity to serve you!"
Profile photo of K

K

April 16, 2024

5  out of  5
rating by K
"Jason Palmer and the Team are always friendly and helpful. I feel like I'm a part of a family when I enter their office."
We responded:
"Thank you for taking the time and leaving a great review and for the kind words. We are honored to serve as your insurance agency."
Profile photo of Wendel Steele

Wendel Steele

April 15, 2024

5  out of  5
rating by Wendel Steele
"Awesome group of people who always seem to care about other people. Jason has an insurance for all of your insurance needs. Outstanding customer service from the front office to the back. Thank you to Jason Palmer and staff @ State Farm."
We responded:
"Thank you for your kind words! We have the best customers, and we are honored to serve as your agency. "
Profile photo of Casey Jones

Casey Jones

April 10, 2024

5  out of  5
rating by Casey Jones
"Jason Palmer and is team work diligently and have incredible customer service. Great Christian leadership."
We responded:
"Thank you, Casey, for the kind words and great Review. It is truly an honor to serve the needs of our customers. Please don't hesitate reaching out if we can ever be of service."
Profile photo of Rudy 2 Shoes

Rudy 2 Shoes

April 2, 2024

5  out of  5
rating by Rudy 2 Shoes
"Such a nice group of people that will do anything they can for the customer (you!) - highly recommended!! Such a warm, inviting atmosphere - Jason & his team will help you with all your Home - Auto & Life Insurance needs!! Highly recommend, very solid organization with Super Nice people!! 5☆'s - they truly care about the well being of their customers, and it shows!"
We responded:
"Thank you, SO MUCH, for the kind words and 5-Star Review. Serving our wonderful customers, like you, is such an honor and we are so appreciative for this opportunity. Please don’t hesitate reaching out if we can ever be of assistance. "
Profile photo of Jeremy Hall

Jeremy Hall

March 13, 2024

5  out of  5
rating by Jeremy Hall
"They've been incredibly helpful for getting me insured for a low rate across the board. Recently I needed to add my wife's car to my insurance and they cut her insurance down by over $150 and got us better coverage! Thank you, Jason and Sheridan for all of the help so far. I can't recommend you all enough."
We responded:
"Jeremy, thank you for the kind words and awesome review. We are honored to serve as your insurance agency and glad we were able to bring you a better value. Please don't hesitate reaching out if we can ever be of service."
Profile photo of Matt Nunn

Matt Nunn

March 6, 2024

3  out of  5
rating by Matt Nunn
"Would prefer my car insurance stop fluctuating so much. I have given no reason to keep paying more."
We responded:
"Hey Matt, thank you for taking the time to leave us a review. Please know that rate increases, or decreases, do not happen at our level. We are here to service the policies at the local level. All insurance companies have taken rate hikes, lately, due to the rising costs in material and labor. These companies are reactive to the market and have lost a lot of money over the past few years because of claims, and the amount to repair and replace. We all have felt the pain of inflation, across many parts of our lives. Please let us know if you would like to schedule an appointment to review your policies. "
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Sue Caton

February 16, 2024

5  out of  5
rating by Sue Caton
"The staff was very helpful with my very first claim to replace my roof. I had no idea what was involved & they walked me through the steps with great patience. Jason is a wonderful person to know & trust he will do his best for you."
We responded:
"Sue, thank you for your kind words and great review. It is an honor serving as your insurance agent. Let us know if we can ever be of assistance. "
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Karen

February 15, 2024

5  out of  5
rating by Karen
"Service from Molly is always five star!!"
We responded:
"Thank you, Karen, for the awesome review! You are right, Mollie, and the rest of my team are all 5-Star people offering 5-Star service. Let us know if we can ever be of service. "
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Brian Johnston

February 14, 2024

5  out of  5
rating by Brian Johnston
"State Farm has always been there when I needed them. Thanks!"
We responded:
"Thank you, Brian, for taking the time to give us a 5-Star Review. It’s an honor serving our customers!"
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Chris Barnes

February 14, 2024

5  out of  5
rating by Chris Barnes
"Jason and his staff are excellent to work with and service is a top priority with them!"
We responded:
"Thank you, Chris, for the kind words and excellent review. It truly is an honor to serve the needs of our customers. "
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rett allen

December 12, 2023

5  out of  5
rating by rett allen
"Great Service at a reasonable Price. Home and Auto. Thanks Jason!"
We responded:
"Thanks for the kind Review, Rett. It’s an honor to serve as your insurance agent. "
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Cynthia Raper

December 12, 2023

5  out of  5
rating by Cynthia Raper
"I wich to start farm a yr or so go they been really nice and honest insurance is responsible I think thete great so far😊"
We responded:
"Thank you, Cynthia, for the great Review and kind words. We strive for optimal customer service. "
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Linda Hopper

December 12, 2023

5  out of  5
rating by Linda Hopper
"Fabulous people! Great to work with! Always answers my emails promptly and is a great joy to talk with. Jason Palmer and his team are the Best State Farm agent I have ever had. I have been with State Farm since 1984. Have a wonderful Christmas! Linda Hopper"
We responded:
"Linda, we thank you for your 5-star Review and kind words. It’s an honor to serve as your insurance agent. "
Profile photo of Tina Mueller

Tina Mueller

November 17, 2023

5  out of  5
rating by Tina Mueller
"Their prices were excellent. Quick, easy and friendly staff."
We responded:
"Thank you, Tina, for your kind words and taking the time to leave us a 5-star Review. We love serving the needs of our customers. "
Profile photo of Patricia Alred

Patricia Alred

October 24, 2023

5  out of  5
rating by Patricia Alred
"You have always been there when I need you. Outstanding support performed with urgency. Not to mention the awesome birthday cards!"
We responded:
"Patricia, thank you for the kind Review and feedback. It’s an honor to serve you. "